Gift card

• Most orders ship same or next business day
• Tracking info is emailed upon shipping
• US Orders ship FREE!
• Worldwide shipping is available

Need a different size or wish to exchange for a different item?

No worries!

We accept returns of new merchandise within 30 days of purchase (extended during the holiday season). Items must have tags and be in new condition to be accepted.

**Customized products are not returnable or exchangeable.**

To get your return/exchange started, please email HorseplayApparel@gmail.com with your order number to get your exchange/return started. Once we receive your request, we will email you a return label. Please send your item back with a note indicating your new preferred item & size. We will ship your new item out immediately upon receiving the original!

• When will my order ship?

Orders generally ship same or next business day

• When do custom orders ship?

Custom items (ex: ornaments, stall plates) ship in 5-7 business days

• How can I contact you?

Feel free to reach out to us at HorseplayApparel@gmail.com with any questions, comments, or concerns! We will respond within 24 hours

• Are there any special washing instructions?

Individual items have care instructions in the label, but generally we recommend washing cold and tumble drying low.